On August 16, 2017, Frontier Communications filed a WARN Notification with Missouri’s Department of Economic Development. According to the documentation, the company will be shutting down its residential call center in Weldon Spring, Missouri. Involuntary layoffs will be initiated between October 16 and October 20 of 2017. The facility is located at 500 Technology Drive in Weldon Spring, Missouri.
The closure will impact 141 workers. Some of the workers are represented by Local Union 6300. Non-union employees do not have bumping rights. In the notification, Frontier confirms that all bargaining unit positions covered by the present collective bargaining agreement would be impacted by the closure.
The positions impacted were mainly customer contact sales associates and consumer sales consultants. In September of 2016, the company announced cuts of 250 mid-level jobs. In November of 2016, Frontier confirmed that it would be reducing staff by 1,000 workers. In Connecticut, roughly 53 workers lost their jobs. In Allen, Texas, 366 employees were laid off.
Frontier and other television providers have struggled with customer churn as more and more consumers cut the cord. For the second quarter of 2017, Frontier experienced a net loss of $662 million. The loss was primarily driven by a $532 million goodwill impairment charge. Broker Newswire has reached out to Frontier Communications for a comment. The company has failed to respond.