On Monday, PetSmart announced that they would soon begin offering same-day delivery in 17 select markets. Over the past year, several companies have been forced to implement such a strategy in order to keep up with Amazon. PetSmart is the latest in a long line. PetSmart has worked with the startup company Deliv to ensure orders can be delivered to their consumers on the same day. Deliv was founded in 2012 and the company specializes in same-day delivery services. The startup company employs contracted delivery drivers, who are responsible for obtaining and delivering the consumer’s order. To date, Deliv has expanded to over 100 cities in the United States and works with over 4,000 parties.
Two of their most notable clients include Macy’s and Best Buy. PetSmart’s delivery service is now available in the following markets.
- Los Angeles
- San Francisco
- San Jose
- Las Vegas
- Orange County
PetSmart expects to expand the service by the middle of November to include an additional eight metro areas. This will increase the number of eligible zip codes to 2,500. The announcement comes as PetSmart announces the re-launch of its website. The website has been vastly improved to ensure pet parents can show when they want, where they want and how they want. The company has also added several new features, which were direct responses to consumer feedback. The site now features a 1-page checkout and addition delivery options.
- Scheduled delivery
- Same-day delivery
- Subscription-based shipping
Pet Parents can now use PetSmart’s website to book grooming services for their precious furry friends. Also, the site can be used to request a PetsHotel stay. The new website features an innovative store associate ordering system to ensure out of stock items can be obtained as quickly as possible and shipped to the consumer’s home for free of charge. PetSmart is one of the biggest best supplies retailers in the United States with 1,477 stores in America, Canada and Puerto Rico. The company’s ability to innovate is simply one of the reasons they’ve been able to excel for so long.